Testimonials

When The Window Gallery opened some 20 years ago, our business plan was simple — legendary service and premiere products. Our greatest asset was and is our valued customer whether homeowner, builder, developer or even vendor. Together we have made one of the first dedicated window centers in the nation a model success.

Dave's relaxed, professional demeanor puts my clients at ease. — Melissa Day
Interior designer
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As an interior designer, I appreciate Dave's sense of style, scale and proportion. Dave's relaxed, professional demeanor puts my clients at ease. How refreshing to work with a staff who loves what they do!
Lead salesman Mark Hanna is one of the best I have worked with in my 44 years... — Kenny Edlin
Dealers Supply & Lumber Company
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Having been in the business to supply retail outlets with windows, doors and various millwork items for over 44 years one might expect that I have come in contact with a large number of companies as well as thousands of people working at these companies. Professionalism in dealing with vendors and customers is becoming less prevalent these days, but it is in 'full bloom' at The Window Gallery in Augusta, Ga.

The team that Dave Steele has put together is amazing. The office staff knows what they are doing in handling the paperwork and that makes it easy for vendors to do business with them. The sales staff is as knowledgeable as any I have ever dealt with. Lead salesman Mark Hanna is one of the best I have worked with in my 44 years in this profession.

We wish we had thirty more companies to do business with just like The Window Gallery.
...we are proud to have The Window Gallery represent the Andersen family of brands. — Jay Lund
President
Andersen Window and Door Group
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The Window Gallery has been one of Andersen Windows' premier dealers in the South for over a quarter of a century. During that time, they have built a reputation of providing exceptional customer service stemming from a philosophy of making each customer feel special. For this reason above all, we are proud to have The Window Gallery represent the Andersen family of brands.
...we trust that projects with The Window Gallery will go smoothly. — Richard Fletcher
AIA
Cheatham, Fletcher, Scott Architects
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For over 20 years David Steele and the Window Gallery staff have provided Andersen and other quality window and door products to our clients. With their excellent customer service and expert installation we trust that projects with the Window Gallery will go smoothly.
...Their knowledge of different window types, their features and performance has proven invaluable to our design team... — MacDonald Law
Hughes, Beattie, O'Neal, Law & Associates, PC
Aiken, S.C. & Augusta, Ga.
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Architects are often renowned for their buildings, particularly facade designs. The longer I practice architecture, the more I recognize the importance of light, especially natural light, in the built environment. Windows provide the majority of the natural light in our buildings, and in an energy conscience economy, the performance of windows in our buildings is of major importance.

The Window Gallery and David Steele have been a great resource for me as a designer over the years. Their knowledge of different window types, their features and performance has proven invaluable to our design team.

David takes a personal interest in our projects, as is evidenced by the custom Andersen windows The Window Gallery installed in Christ Church Presbyterian's new sanctuary in Evans.

I have recommended visiting The Window Gallery showroom to virtually all of our residential clients and will continue to utilize their staff for commercial window applications in the future.
The Window Gallery culture and philosophy lives and breathes customer service. — Carey Burnett
Realty broker, The I'On Group
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Seldom, if ever, have I experienced a more rewarding professional and business association and relationship than with The Window Gallery and Dave Steele and his team.

Having met Dave while posted from The I'On Group to the Hammond's Ferry Development in North Augusta, South Carolina, I knew from the first meeting why The Window Gallery maintains its well-deserved and stellar reputation throughout the Augusta MSA regional business community. The launching of Hammond's Ferry represented a new real estate development business model, and Dave Steele consistently nurtured the Builders Guild concept and continues to do so. The Window Gallery championed the vision and execution of Hammond's Ferry.

Dave and his group are more than product suppliers and vendors. They are partners, and I invite anyone to call The I'On Group to verify this. The Window Gallery is the preferred window source partner on three Charleston, South Carolina projects: Jefferson Canal homes in I'On; Morris Square in downtown Charleston and Mixon in North Charleston. The experience with The Window Gallery in North Augusta was such that it had to continue in Charleston. Fortunately for us here at The I'On Group, we have The Window Gallery on our development and sales team.

Quite simply, The Window Gallery culture and philosophy lives and breathes customer service. Period! Nothing is above and beyond when it comes to the firm's commitment to customer satisfaction! In my opinion, this is why the alignment with Andersen is such a successful fit. The Window Gallery and Andersen are well united. It's all about customer service and satisfaction. The icing on the cake is the pure fun and enjoyment that comes with partnering with The Window Gallery! It's the real deal.
I have had the fortunate experience of working with Dave Steele on two occasions while building my own homes. ...I received the same high degree of satisfaction both times. — James Woeber
Aiken, SC
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I have had the fortunate experience of working with Dave Steele on two occasions while building my own homes. Although these events occurred almost twenty years apart, I received the same high degree of satisfaction both times. I designed each of these homes around the beautiful settings in which they were located, so windows were a key feature to consider. In both cases, Dave spent a lot of his personal time in helping me choose windows that not only enhanced the design but also made the homes very functional and economical to heat and cool. I still receive compliments on the beautiful windows of the home I initially built, especially the custom windows in the entry. The quality of these windows is excellent, and they have stood the test of time.

I have been impressed with how Dave has grown his business over the years into one of the largest Andersen Window dealers in the Southeast while maintaining the quality and excellent service that attracted me to him in the first place. His ethical approach, attention to detail and sound judgment have all served to bring this about. It has been a real pleasure doing business with him.
...experience, quality and knowledgeable people who take the time to get the results you want. — Marilyn LaSure
Augusta
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When my husband and I decided to replace all the windows in our 40-plus-year-old house we started looking at several different companies. We got people to come out, look at our needs and give estimates. At that point, we weren't comfortable with any of them. We knew our picture window needed to be custom-made, but we needed help – good help – to decide what would look best. A friend suggested we talk to David Steele at The Window Gallery. On our very first visit, we talked with him, and I knew who would replace my windows. I was convinced we would get quality products and quality service there from experienced people I could depend on. While I looked at the quality, my husband looked at the cost (which is never an easy thing for him). It didn't take much to convince either of us that we were in the right place. We both have been more than pleased with the look of all the new windows and the finish work, inside and out. At The Window Gallery, we found experience, quality and knowledgeable people who take the time to get the results you want.
The Window Gallery is a business we would highly recommend time and time again! — Lisa and Troy Jordan
Augusta
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We just finished a complete renovation, and of all the people we worked with along the way, Mark Hanna at The Window Gallery was the most helpful in every way! The Window Gallery carries the best products, and its sales representatives are well-informed, courteous and go the extra mile to please the customer. We applaud David Steele at The Window Gallery for having first-class doors and windows. Mark Hanna, our sales representative, definitely went the extra mile in helping us choose our windows and doors, overseeing the products being installed, and following up after the project was complete to be sure we were 100 percent satisfied. The Window Gallery is a business we would highly recommend time and time again!
We have total confidence The Window Gallery will deliver...and stand behind the products with excellent service. — Steve Kisner
Kisner Construction
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I have been doing business with The Window Gallery for over 15 years. Not once in that time have they disappointed me. In our business we need suppliers that are not only capable of supplying a product, but are also able to make contributions to improve the overall project. The Window Gallery is known for this.

In most cases, The Window Gallery personnel meet with our customers, review their product line with the customer and make professional suggestions for applying the products in the most cost-effective manner. We have total confidence The Window Gallery will deliver products in a timely manner, provide quality installation and stand behind the products with excellent service. Most importantly, The Window Gallery personnel are our friends. We enjoy our relationship with them.
Mark and David...are professional and courteous no matter the situation. — Bill Easler
Bill Easler Builders, Inc.
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We started using Andersen windows in 1999 after I went on a business trip to the Andersen window plant in Minnesota. I saw the quality that goes into building these windows and the dedication of the employees.

It is a pleasure working with Mark and David. They are professional and courteous no matter the situation. We look forward to many more years of doing business with them.
...they have a sales, installation and service staff that is second-to-none. — Todd Gaul
Designer Builders
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I have been a custom-home builder in Aiken County, South Carolina, since 1989 and have had the pleasure of working with Dave Steele and The Window Gallery. Not only do they have top-of-the-line products, but they have a sales, installation and service staff that is second-to-none. Their service to me, my company and my customers has always been impeccable.

Dave represents himself and The Window Gallery in a truly professional manner. I have always found him to be conscientious, value-driven, detail-oriented and ethical in all aspects of his interactions with me and my clients. His expertise and experience with the products are such that he is able to anticipate and immediately respond to needs, often even before they are verbalized. Dave demonstrates fiscal responsibility to me and my customers by explaining the available options when considering the best product for all budgets.

Dave always gives 100% to any project he undertakes, whether it requires meeting with clients after hours, poring over plans to provide the best options for the money while preserving aesthetics, or responding to service and warranty issues after installation. Quite often, he has made special trips to my office to meet with me or a customer to make sure that all the t's are crossed and the i's dotted. His commitment to excellence is unsurpassed.

I am proud to work with such a fine group of individuals and an organization with a superior product that enhances the quality and aesthetics of my finished product.
Anytime The Window Gallery installs the product, we know that they will stand behind their work... — Dale Mast
Mast Construction Co.
Batesburg, S.C.
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Over the past couple of years I have come to appreciate the service I get when working with The Window Gallery. My salesperson Mark Hanna has always been very helpful assisting our customers as they make informed decisions about which window is best-suited for their needs.

The Window Gallery also has an install division which has been very helpful to our company. Anytime The Window Gallery installs the product, we know that they will stand behind their work in the event there is a claim. I appreciate being able to work with each of their staff.
...the well-known quality of Andersen Windows really impresses potential buyers and has actually improved sales. — David Blair
President, David L. Blair Homes, Inc.
North Augusta, SC
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I wanted to take this opportunity to express my appreciation for the services The Window Gallery has provided over the last few years. I have to admit I was a little hesitant to begin using Andersen Windows exclusively in my Hammond's Ferry and Northridge spec homes for fear the increased price would push away potential buyers. However, what I've found is that the well-known quality of Andersen Windows really impresses potential buyers and has actually improved sales.

In addition to a great product, your staff has always been extremely helpful and professional. In particular, I have enjoyed working with Mark Hanna whether it be pricing a package for a new house or arranging service after the sale.

In conclusion, I would heartily recommend Andersen Windows and The Window Gallery in particular to anyone who is looking for high-quality windows and hassle-free service.
In the end, we knew we had made the best decisions for our home. — Martha Goldhorn
Edgefield, SC
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Building our home was a daunting task. Until then, I had never been responsible for making decisions involving so much money. I think that may be true for most people unless their career is in banking and investments. And then there were so many detailed decisions that had to be made while still getting on with daily living.

I found I didn't know as much as I thought about building a house. I did so much second-guessing. I wanted to get everything perfect, yet I was hesitant to go back to a vendor to clarify information or change a decision.

However, it was evident the first time my husband, Paul, and I met Dave Steele that he 'knew his stuff' and was creative. His suggestions and the various options he presented were very helpful. But more than anything, his calm demeanor and willingness to hear us as we worked through choosing our windows allowed our confidence to emerge. In the end, we knew we had made the best decisions for our home. We chose Andersen Windows for their style, durability and safety features as well as energy-efficiency.

Many thanks for making this a pleasant experience rather than a hurried and intimidating one.
We draw it. They build it. What better relationship can you have? — Grant W. Larlee
Larlee Construction
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The Window Gallery and Andersen Windows continues to address customer wants, attention to details, and service expectations of the Builder and Customer. With product and service, simply ask, it's never a problem or issue, they always deliver. Having their own Design department, allows us and the customer, to push the limits on what we can offer and build. We draw it. They build it. What better relationship can you have?
...I choose The Window Gallery for its customer service — Troy McKinney
Builder
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I am a builder and have worked in the North Augusta/Aiken, S.C.-area for 16 years. I became acquainted with David Steele and The Window Gallery as a project manager for another builder. Later, after starting my own residential construction company, I continued to use The Window Gallery and Andersen Windows because both offer invaluable qualities to the construction industry.

I have always enjoyed David Steele's courtesy, professionalism and knowledge, not only in the window/door world, but also in construction in general. He has always made the process of window and door selections enjoyable. David will not only often give suggestions that make a project more aesthetically pleasing, but he also keeps your budget in mind. David calls it value-engineering – it is a term anyone who uses The Window Gallery hears. It means exactly what it says. He will give you the best-looking window/door package for the best price. Honesty and commitment to his clients have made it an easy decision for me to use The Window Gallery as my window- and door-supplier.

I choose Andersen Windows because of their immeasurable quality; but I choose The Window Gallery for its customer service (including Andersen Window-trained install team), its dedication to clients, and David Steele.
Dave Steele and...The Window Gallery have gone far beyond the usual supplier to satisfy my clients... — Brad Bennett, Jr.
President, The Bennett Company
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My company has designed and built fine custom homes and renovations in the Augusta, Ga./Aiken, S.C. area since 1965. Most projects have been reproductions of 18th- and 19th-century classical architecture.

Dave Steele and his people at The Window Gallery have gone far beyond the usual supplier to satisfy my clients and myself.

We have had a good relationship with The Window Gallery since it started. They have always made the extra effort needed to ensure a correct take-off, prices and code compliance.

They have been quick and fair in solving any problems (which were few) on all of our jobs.

I plan to continue to use The Window Gallery services, and I certainly recommend them to others.
...Dave and his staff provide extraordinary expertise with respect to window and door designs... — Aubrey Wallace
ABW Builders, Inc.
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We have enjoyed a good friendship and business relationship with The Window Gallery.

Dave Steele's knowledge and experience with architectural purity is outstanding. During the planning process, Dave and his staff provide extraordinary expertise with respect to window and door designs for traditional neighborhoods. We are confident that every attention to detail has been considered before the product is selected.

Dave and his staff provide exceptional service to our customers before, during and after window and door selections have been made. The need to meet architectural codes complicates a buyer's decisions, but after visiting The Window Gallery, our customers are confident they have made the right choice.

Our work is greatly enhanced and much more professional through our association with The Window Gallery.
...Dave and his staff were with us every step of the way, offering insightful suggestions... — Lindsay N. Nevin
General Manager, The I'On Group
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I have had the pleasure of working with Dave Steele and The Window Gallery on Charleston's Morris Square, a neighborhood project developed by The I'On Group. Morris Square is a mixed-use complex with 34 units in the heart of the historic downtown district of this old Southern city. Not only did we face the keen eye of our founder Vince Graham, but we also had to contend with the city's Board of Architectural Review early on. This posed many difficult design challenges, but Dave and his staff were with us every step of the way, offering insightful suggestions on how to better the project. Their service to me, The I'On Group and my customers was always impeccable.

Dave and his staff spent countless hours making sure that every aspect of our window and door package was exactly as drawn. On many occasions he coordinated directly with the architect and the manufacturer to ensure that details were correct and that everyone had a clear understanding of what needed to be accomplished. I always found him to be conscientious, value-driven, detail-oriented and ethical in all aspects of his business. Dave strives to keep costs in line. Midway through our project, he learned that the manufacturer would be raising prices. He quickly negotiated to keep pricing consistent so our project would stay within budget. This is only one example of the many times he went above and beyond the call of duty.

Dave lives up to his reputation of being friendly, responsible and passionate about his business. He is a pleasure to work with, and I would recommend his services to anyone in the industry.